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TheArtisanMarke
01-31-2018
08:13 AM
My invoice shows paid but the credit card was declined? Which is it?
I just noticed that two invoices that are showing as "paid" also show up in the transaction area as credit card declined. How can it be both? Which is it?
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1 REPLY 1
There is a possibility that the card was declined because the incorrect information was entered the first time, like an incorrect zip code. Then the next time it went through with the correct information. Just check your deposits to see if you received the money. If not I would contact support.
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