Possible to Client to Add Payment on File *After* ...

mwsmedia · ‎06-30-2021

The chat support is useless. Does anyone know if (and how ) I can have a client add their payment information to file after they've already paid an invoice? It's a condition of my contract and they forgot to do it.

Thanks!

Matt Selznick

JustinC · ‎07-01-2021

Hey there @mwsmedia. In this case, you'll need to manually add the card on file. The only way your client can add it on there end is if they're paying another invoice.

Justin
Community Moderator, Square
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mwsmedia · ‎07-01-2021

Thanks -- I figured out that was the only option, no thanks to the chat support, which if it's not entirely bot-run, might as well be, the way they steadfastly ignored the context and specifics of my inquiry...

Ah well.

I do appreciate your taking the time.

JustinC · ‎07-01-2021

Yikes, sorry to hear @mwsmedia

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

Possible to Client to Add Payment on File *After* They Pay an Invoice?

Possible to Client to Add Payment on File After They Pay an Invoice?