Remove Custom Payment

millennialtax · ‎07-30-2019

By accident, I input a custom payment for $2,000 instead of $200. I would like to remove that payment so the invoice is still outstanding. How may I do so?

PurrfectPetSits · ‎07-30-2019

Can you mark the payment as refunded with an explanation of the error. I am unsure if it will keep the invoice as outstanding, but you could mark it as payment refunded, void that particular invoice and recreate, then add the correct payment amount.

ashc · ‎07-31-2019

Thanks for the assist @PurrfectPetSits!

They're correct @millennialtax. You would have to refund the payment and redo it from there.

There's not a way to change the price of the current invoice so you'll have to refund it and start a new one with the correct price.

Ashley C
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