Hi there, @JustSayGrace - thanks for reaching out to us again here on the Seller Community! Good to hear from you!

Would you mind clarifying your question? - I want to make sure I fully understand. Are you being prompted to re-enter customer information when re-sending a receipt through Square Point of Sale? 

Also, what is the process that you use when taking a transaction underneath a customer profile? Are you selecting the customer before you take your transaction? - If you add a customer to sale after the transaction is already in process, you may be experiencing the issue you described above.

I will keep an eye out for your response!