Seller Community
I referred someone and I am still getting charged the service fee that I should be exempt from. What do I do?
If they signed up for a brand new account by clicking the link you shared you will get your free processing.
you can track your referrals and your balances here. https://squareup.com/dashboard/account/referrals
if you believe that they did create a new account and you didn't get the referral bonus you can contact customer service https://squareup.com/help/contact
