Setting Up Payroll: Getting past "Withholding Perm...

schoofmc · ‎04-11-2018

I'm in the process of setting up Square Payroll for my business in Iowa but am having trouble getting past the screen that needs my EIN, etc. The area I'm
getting stuck on is the IA withholding permit number. When I put in my
EIN, it automatically fills in the permit number box, but has an extra 3
digit space that it does not fill, so when I try to move past this screen
it won't let me. I've looked through my materials from the IA Dept of
Revenue and I don't see anywhere that I'd have an extra 3 digit number as
part of a permit number. No matter what number I start to type in to this space it shows it as incorrect. Anyone else have issues with this?

Tom · ‎04-11-2018

Hey @schoofmc, welcome to the seller community!

Sorry to hear about the trouble getting the withholding permit number set up. If you're still encountering this issue, I would suggest checking Iowa Department of Revenue's website or contacting your agency to confirm what your withholding permit number is. You can get in touch at the following numbers:

(515) 281-3114
(800) 367-3388

Find more details on this in our Support Center: Square Payroll: Iowa Employer Tax Information. If you have any other questions or this doesn't clear things up, please don't hesitate to let us know!

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center

Setting Up Payroll: Getting past "Withholding Permit Number"