Hi @Jtanzi! Welcome to the Community. 

The only way you could do this is by adding each customer into your Customer Directory at the time of sale. 

You can either do it before the sale under > Customers in the app or dashboard or on the Checkout screen itself by selecting the down arrow above the keypad and selecting > Add Customer To Sale. 

Ok I get that, But can I get a report or excel speadsheet with all the customer infomatiom along with the item purchased nad the amount for a given date range?

Thank you for your help

John Tanzi

@Jtanzi Definitely! If you login to your dashboard from a computer or desktop, you can view your Reports and at the top, you'll see an option to Export as CSV.

I may not have the correct apps since I do not see the dashboard? I've download the square Apps for mt Samsung Tabelet and I do not see the dasboard

The Dashboard is what you see when you open the Square app or login to your account online.  In the mobile app, tap the three horizontal lines to call up the menu, where you'll see the Report facility.

I 1st download the square Apps from  the android. Then i told in order to get a detailed report i need to use dashboard. Do the 2 apps share the same data? If you need a detailed report you only use the dashboard apps?

I had 1st download the square  apps from google play ans was able to setup items and detail customer profiles. I need to record name, address, email, tele, compan, occupation,  item and amount. Once a week i need to get a Excel report with all the above information. Do i even use the google play square apps?

@Jtanzi

Let's reset on this and kind of start from the beginning so we can clear this up for you.

App: The Square App will be able to take your payments/customer information you need to include and give you general information in your reports. Although it can show you detailed reports like you are looking for, it is not the BEST place to see this.

Dashboard:  The Dashboard is accessed from a web browser (like Chrome or Safari) where you can download and view Reports more in depth and create the correct CSVs like you are looking to create. You can access the Dashboard by going to squareup.com/dashboard. 

From your Dashboard, navigate to Transactions > Export > Item Details report > Select your date range, and you can export these transactions which include Customer Name and some data, although at this time it does not export collected addresses. 

.

So everything I generate in the Apps is accessable by Dashboard?

Thank You for clearing this up.

@Jtanzi

Yes, that is correct. In depth reporting is viewable in your Dashboard.  The App shows you only a snippet of the available information.

You are a great help in me understand Square. What needs to be done to access to data ( Items and customer ) from my adroid device from the Dashboard? I use the same login for both.

Thanks

Is there a charge to use Dashboard? How do I verify the Cerdit Card number are nt stored?

@Jtanzi Helen here from the Community team! To answer your questions: 

- Access to the online Square Dashboard from a web browser on any device is free.

- If you have an Android tablet or phone you can view the Dashboard from the web browser app on your device, e.g. Chrome, Firefox. Keep in mind if you want to to download reports you'll need to use a web browser on a computer or laptop. 

- Your customer's card details are encrypted and securely stored on Square's servers; you'll only see the card brand and the last 4 digits of a customer's card. 

Thanks for the update. Using a Windows 10 computer for the Dashboard and a Samsung Tablete with the sale items. Do I need to link the 2 computers? I am noe seeing the information on the Samsug? Customer names, items and pricing.

You don't need to take any action to connect your devices! You might have signed in to each device with a different device. Can you sign out and then sign back in - making sure to use the same email address on your computer and on your tablet? 

From what i can tell the square ony supports apple?