Weebly and square disconnect

Studioaclay · ‎04-24-2022

Hi I was wondering if anyone else has had this problem.

I had a square account for my online business. Everything was going great until I moved and had to change my address. I had to get a new square checking account because of the move. My Weebly website keeps putting money into a square account that I no longer have and is supposed to be deactivated. How can I fix this? It is incredibly frustrating as there is no way to have Weebly sync to my new account. I am already starting to switch to Shopify over how frustrating this has been.

Goldneye · ‎04-25-2022

HI, Square obtained Weebly 2018 now being one platform. You would need to contact Square Support.

You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.

Hope This Helps!
TERRI