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What does "unpaired" status mean for my device?

What does "unpaired" status for my device mean?

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Hello @wanda1, welcome to the Seller Community! 

 

This indicates that a reader is not paired with your phone or tablet. I would be happy to help get you set up! What Square Reader do you have?

 

I'll keep an eye out for your reply. 👀

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Does the reader have to be "paired up with" the device? Or can I just plug it in and use it?

 

How do I pair up the reader and the device?

 

Wanda

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Square Community Moderator

@wanda1 If you're using the Docking Station with your Square Contactless and Chip Card Reader to plug in directly to a Square Stand, there wouldn't be a need to pair the reader via bluetooth. 

 

If you're not using a Square Stand, then you'll need to pair the Square Contactless and Chip Card Reader to your iPad directly. 

 

You can check out this article if you need help pairing: 

 

Set Up the Square Reader for Contactless and Chip

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