When I'm in offline mode, how can I see activity?

KCsnowCo · ‎05-10-2016

Hello,

I am new to Square Register. I purchased square so that I could use it in offline mode when I'm selling snow cones at festivals. My first day using Square in offline mode, I could go to the activity tab and see my list of previous orders with a note that said 'no internet connection'. However, now when I'm in offline mode I can only see previous orders since the last time I connected to the internet. How can I see my activity in real-time while in offline mode?

Sean · ‎05-16-2016

Hey! I'd be happy to chime in on this.

When you take a payment in offline mode, you should see it in the activity. Here are some screenshots:

See how it is broken apart with the title "Offline Payment?"

Would you mind sharing a screenshot of what you're seeing? Have you had a chance to check for software updates for your app?

Look forward to hearing back from you!

Sean
he/him/his
Product Manager | Square, Inc.