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Just switched to the new store format without first verifying that everything works still... So I discovered that item descriptions that used to consist of several separate paragraphs are now just one single huge paragraph. I have tried to edit and add blank lines, to no avail. What gives?
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Hey there @sld_jolh -
Thank you for reaching out to us on the Community! From what I can see, there was an issue with the the item description in the Online Store a while back. I double-checked the ticket and it has been resolved.
Could you send a private message over a screenshot of what you're looking at? I will keep an eye out for your reply.
Community Moderator, Square
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Hi @Kassi_ I ended up calling square support, who transferred me to weebly support, they were puzzled initially but they were able to help me in the end. Not sure I understand all of it, but apparently there's a syncing option that had to be turned off, and there seems to be 2 editors, sort of ??? Whenever I want to edit anything I have to go to the weebly editor instead the square editor. Very confusing, but I did manage to introduce blank lines and paragraphs in my item descriptions.
Thank you for your help!
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Good to hear! Happy to help!
Community Moderator, Square
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