x

Why do invoices show my old email address after I've updated to a new one?

I updated my business email address in my account, but the old one is still showing up at the bottom of the invoices that go out to my clients. I want it to show my new, updated email instead. What can I do?

1,170 Views
Message 1 of 3
Report
2 REPLIES 2
Square Community Moderator

Hi there. 

 

We'll probably need to take a look at this with you since it involves discussing your personal and account specific information. 

 

Reach out to our Support Team and they can get you taken care of. 

1,166 Views
Message 2 of 3
Report

Thanks, I actually got a response from the Square customer service team via email. I just needed to update my email address in Account & Settings > Business Information! All good now!

1,164 Views
Message 3 of 3
Report