@katieand You can't Cancel the PO once they're received. Is there a way I can delete POs that are received. I created two test POs and need to delete them. Thanks!

Sorry about the confusion @bkb2018! Once a purchase order is received you won't be able to cancel or delete it.

Katie's instructions above are for pending purchase orders. 

I'll make sure to share your request with our Square for Retail Team around being able to delete purchase orders that have been received. 

hi @Chad is this feature available yet, after 4 years? i also have test orders that have already been received, and need to be deleted. it's pretty normal for inventory tools to let you re-receive something, due to receiving errors, counting mistakes, etc. 

At this time, purchase orders can still only be cancelled, not deleted @yunhaishop. 

If these orders have already been received or were practice orders, you can still cancel them. 

I understand your frustration about not having an update on this feature request. A number of factors are considered when feature requests are developed, such as other features currently being developed, cost, and how many sellers have requested the feature, just to name a few. We'll surface this with our team again and will update this thread if there are any news here. 

Hi @Arie thanks for circling back and resurfacing this to the team. Really appreciate it!

How do I cancel an order that has already been received, as you've mentioned in the post?

Of course, @yunhaishop! Here's how:

1. In your Dashboard, head to Inventory Management > Purchase Orders. 

2. Find the purchase order you'd like to cancel and select the three ellipses "..."

3. Select Cancel Order. 

If you have any draft purchase orders, you can delete them by selecting the three ellipses and selecting delete:

Please note only drafts can be deleted, purchase orders that have been sent can only be cancelled.

Please let us know how you go!

I see, this order has already been received, so while it can't be deleted or cancelled, it can still be edited @yunhaishop. Click on the order to get to the order details page. Next, click Edit Order.

From there, you can adjust the order that has been received already. 

This @Arie for the quick response. Got it, it'll be great if I can un-receive the goods and then cancel/remove the order. I'm sure you can see lots of different benefits of having that capability. If you can reflect that to the team, that'd be great. 

I agree, it would be a lot more straightforward if orders could be cancelled at any stage e.g drafted, sent, or received @yunhaishop! We'll be sure to share an announcement if there is any movement here. 

Thank you for highlighting this feature request and adding your use case to this thread @Unionmarketrva. We'll continue to pass this onto our product team. I can definitely see how useful this would be, but don't have a roadmap on when this might become available at the moment.