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Taw1
Beta Member
‎05-11-2023 05:59 PM

how to stop our square stands from making us re enable badges by entering a passcode

We run square for restaurants on ipads in the square stands. I have enable badges for my employees but once a few minutes have passed and no one has logged in the badges dont work unless we type in a passcode to "re enable badges". This makes no sense to me. What is the point of badges if i have to always go put in my passcode for them to use their badges?

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JJ_
Square Community Moderator
‎05-13-2023 09:01 AM

Hello, @Taw1, and welcome to the Seller Community 

 

This sounds like a good question for our Restaurants team.

 

They can take a look at your account with you to help shine a light here and pinpoint what's going on here that is causing your passcode screen to come up often. Please reach out by phone or email when you have a moment by logging into your Square account and heading here.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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