I'd like to make a feature request as we come up on return season.  I'd love to be able to have a pop up or some other kind of warning (maybe requiring a specific user code / manager approval) for returns that are outside of our policy.  We've had several accidental refunds which should have been store credit, or which were outside of our allowed return window.  If there was a technology solution that popped up a warning "Are you sure you want to refund customer card?", or "Are you sure you want to issue a refund at 90 days?" it would help employees to realize that they are supposed to do something different.