Explorer

Can't verify account so I can't publish my website

I'm guessing this is the right place .. So well I've been trying to publish my website for the first time and it keeps asking me to verify my account. When I click verify it ask me to contact support ???

I tried looking in my emails since lots of website usaully send you an email to verify an account but I can see anything, I was going to see if I could get them to send me an email but I don't know how and I don't know where to find it. I tried looking around on google and I found this. I tried that and I added the meta tag thing in the right place but it won't let me publish it and then google said it can't verify becuase "Your site's home page returns a status of 404 (Not found) instead of 200 (OK). " so I couldn't move onto the sitemap part and I still can't publish it.

 

I worked really hard on this website so I don't really want to start again Smiley Sad  Please can somebody help me?

190 REPLIES
Community Manager

Re: Can't verify account so I can't publish my website

Hey @RosieDeer!

 

Sorry to hear that you had some trouble.  I've made a change on our end so you should be able to publish now.  If you have any problems let me know!

- Adam
Senior Community Specialist
Explorer

Re: Can't verify account so I can't publish my website

Yes, Thank you so much Adam!! It just worked! Thank you, Thank, Thank you! Smiley Very Happy

Community Manager

Re: Can't verify account so I can't publish my website

No problem! I'm glad to help. Robot Very Happy

- Adam
Senior Community Specialist
Explorer

Re: Can't verify account so I can't publish my website

Hello Adam, I have the same Problem. Could you help me too?

Thank you.

Employee Moderator

Re: Can't verify account so I can't publish my website

Hi @typopartner

 

Unfortunately, there is not enough content on your site yet. Because of this, we are unable to verify your account. Please contact us when you have added more information to your site and we will happily assist you in verifying your account.

Explorer

Re: Can't verify account so I can't publish my website

Im Having The Same problem

Community Manager

Re: Can't verify account so I can't publish my website

I just replied to your other post about this, @InkSurfer.

- Adam
Senior Community Specialist
Explorer

Re: Can't verify account so I can't publish my website

I'm Having


Adam wrote:

I just replied to your other post about this, @InkSurfer.



the same problem Smiley Sad

Employee Moderator

Re: Can't verify account so I can't publish my website

Sorry about that. Looks like a previous rep advised you need to add more content to your site first. Once you do you can follow up with the email ticket you received. Smiley Happy