Explorer

SSL Certificate

I got this message when anylizing my SEO. "Although you have an SSL certificate in place, it is invalid because it does not match the domain of your site" How do I fix this problem?

20 REPLIES
Employee Moderator

Re: SSL Certificate

Hello Buckhorn! What was the domain?

Explorer

Re: SSL Certificate

buckhornhomeinspections.com

Community Manager

Re: SSL Certificate

It sounds like you submitted your site address as "https://www.buckhornhomeinspections.com", which will expect to use an SSL certificate. Since you don't have one, it defaults to ours which won't match your domain name. You've got two options right now: 1, go to the Settings tab and enable SSL for your domain or 2, re-submit your site as "http://www.buckhornhomeinspections.com".

- Adam
Senior Community Specialist
Scholar

Re: SSL Certificate

Hi Adam,

 

  I'm having the same problem with bubbaspawn.com. It looks like I received a certificate with my package, but I'm prompted to buy another one when I try to enable SSL. Do I have the wrong IPs in godaddy? They are both set to 199.34.228.78. 

 

Thanks

Community Manager

Re: SSL Certificate

It looks like the correct IP address for your site is:199.34.228.75

 

If you were prompted to pay for the certificate, I'd guess that you had enabled SSL before changing the address of your site to your domain name. That would have configured the free certificate to whatever your site address was at the time; since your can't reconfigure the same certificate for a different address you have to issue a new one.

- Adam
Senior Community Specialist
Community Manager

Re: SSL Certificate

If you complete the form you see after clicking enable, that should start the configuration process.

- Adam
Senior Community Specialist
Scholar

Re: SSL Certificate

Thanks for the response, Adam.

 

When I complete the form and click, "save," nothing happens. Please advise.

 

Thanks

Community Manager

Re: SSL Certificate

If you don't mind posting it here, what information did you enter? I can try it for you from my end.

- Adam
Senior Community Specialist
Scholar

Re: SSL Certificate

Bubba's Pawn & Jewelry

US

Georgia

 

 

Thanks