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Why did my square stop working and will not read cards

 Good morning, I received my square about two weeks ago, I used my square for the first time on a Saturday and it worked perfectly.  I want to use my square last Saturday the third and that the square chip reader/magnet strip will not read any cards. I can manually punch in the numbers but I cannot get it to read. I have tried everything  I can think of to get it to read. Please help or it needs to be returned 

 Thank you in advance 

A Kiss Good-Buy Consignment

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Super Seller Alumni

If you have not tried here is the troubleshootig guide.  What devise are you connecting using?  Make sure you have the latest software with both Square app and operating system.  Also make sure your reader is fully charged.

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