How do I set up photos on checkout?

FLSC · ‎02-12-2019

I have added photos to my items list and in checkout I can see them in grid view, however if I have an item with multiple sizes set up in one grid, it does not show the photo in checkout, even though I have the same photo in the item menu. Is there a way to get the photo to show up?

Seamus · ‎02-13-2019

Hey @FLSC,

Thanks for getting in touch. I just tested on an iPad and it seemed to work OK, in terms of the photos displaying as images in the grid. Have you definitely uploaded an image for each individual item listing?

The issue you're having might be something specific with the way you've set things up on your account, and while we're not able to provide account-specific support via our Seller Community, I recommend getting in touch with our team on 1800 760 137 to have a support agent guide you through the process. Lines are open Mon-Fri, 9am-5pm Melbourne time.

Seamus
Square, Australia
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