Explorer

Blog comments

Hi,

I can not reply any blog comments since this afternoon, and I also have gotten several emails from site visitors who can not post any comments on my blog. I have tried many times with different devices and web browsers, but the system shows " There was an error submitting your comment. Please try again". How can I do?

 

https://seain.weebly.com/33258353283325835486/201863-pm1000

15 REPLIES
Tourist

Re: Blog comments

This is happening on my website also. I keep getting this message.

 

 

There was an error submitting your comment. Please try again. Written in red. And yesterday people were leaving comments without any problems.

 

Tourist

Re: Blog comments

Top comment on another page seems to suggest others are having issues to. Posted 9hrs ago on another site 

Screenshot_20180524-135156.png

 

 
George Lin
Not able to leave comment on my weebly blog page? 
Community Manager

Re: Blog comments

Sorry about that, guys! Our engineers are working on fixing this, although I'm not sure how long that will take. Thank you for your patience!

- Adam
Community Manager
Explorer

Re: Blog comments

Hello, Sir Adam! Until should we wait? It's been 3 days adn still we cannot leave a comment to Weebly-powered websites and it's affecting me big time. Please update us as soon as possible. 

Employee Moderator

Re: Blog comments

I'm really sorry, everyone. We don't have any udpates on this, but the engineers are aware of the issue. If you submit a ticket to support we can tag you to receive an update once a fix is found. https://hc.weebly.com/hc/en-us/requests/new

Explorer

Re: Blog comments

I hope that it will be solved as early as possible since it's been a huge effect for me, and I am pretty sure I am not the only one. Many weebly bloggers and readers will surely demand for the same thing. 

Re: Blog comments

I have the same problem.. So should I just wait?

Explorer

Re: Blog comments

Yep, me too! Same problem. Smiley Frustrated

Scholar

Re: Blog comments

Last comment I received was on Friday. I posted a blog 9 hours ago and people are telling me they can't comment. I tried, and got the same result as seain and others.