Yes, @VanKalkerFarms, you're correct on that. 💯
You as the seller would have to add a new card (e.g. re-enter the full card number along with the new expiration date/CVV), then you can remove the card with the outdated information from the Directory tab.
In addition—if you've set up card on file for invoicing and a payment isn't successful, our system will automatically fall back to emailing an invoice where your customer can enter their new card information and elect to keep it as the new payment source on file going forward. Both you and your customer will be notified that the card on file wasn't charged. We try our best to find ways of letting buyers resolve these kinds of issues on their own so that you don't have to.
Hope this helps make things more clear. Please don't hesitate to let us know if anything else comes up.
️ Tom | he/him
Seller Community Manager | Square, Inc.
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