Broken pictures cannot be deleted

As you can see on the picture below, there are some broken pictures on my website.Kaputte Bilder_1.pngIf I try to delete them in the product area they do not appear as you see on the picture below. What happened here? Is there a problem with uploaded pictures? How can I solve this problem?Kaputte Bilder_2.png

3 REPLIES
Community Manager

Re: Broken pictures cannot be deleted

Sorry for the trouble, @stoffkarussell. Do you still have all of the pictures you added?

- Adam
Community Manager

Re: Broken pictures cannot be deleted

Hi Adam, yes I still have the issue. Thanks for help, Diana

Community Manager

Re: Broken pictures cannot be deleted

Can you submit a ticket to our Customer Success team about this, @stoffkarussell? It seems like something is cached on our end and it will probably we'll probably have to have our engineers clear that. Sorry for the trouble!

 

http://hc.weebly.com/hc/en-us/requests/new

- Adam
Community Manager