I did the same things and am now trying to figure out how to undo it. Any help would be appreciated.

@consultraines @JRenfroe - It looks like I helped a few other sellers with this topic. Please check out my answer in this thread. Thanks for the feedback!

 @BSHall @Tokala - So sorry for the trouble! This is definitely feedback that we've heard. While we don't currently have the ability to flip the switch off for this feature,  it's a very popular feature request. You can definitely reduce the occasions in which you would have to enter this passcode by making a change to your settings. If you go to Settings > Employee Management > You'll find the settings to adjust timeout period. 

Hope this helps, and I'll be sure to funnel your feedback on this topic. 

This is not a good answer.  Sorry to be so blunt.  Please explain exactly what we do to "adjust the timeout period."  

It's in the settings of the Register app, @txicecreamgirl. 

Access the side menu by tapping in the bottom left corner of the app (iPad), under Settings locate Employee Management. Tap on that and you'll see the screen timeout options displayed there. Hope that helps!

Thanks, that helps.  To others who may need to know, I was able to aleviate the frustration "a bit" by doing as @Spenser said and going to Settings/Employee Management and then selecting "Do Not Time Out Screen." This helps somewhat but there are still times it is asking for the passcode.  Guess there is not much else to do except memorize the passcode until Square fixes this.

I don't understand this at all. My app is up to date. Wehn I go settings to employee management there is only the screen with the numerical keypad asking me to enter an employee passcode. This "toggle off" option doesn't exist for me. Additionally, I NEVER set an employee passcode on this machine. It is infuriating that I can't access ANYTHING from the settings tab. No reports, nothing. Please explain.

Hey @jcb1964, it sounds like the permissions were set to require a passcode to access the settings page. 

Head to your Square Dashboard and then click on the Employees Tab on the left.  You should see a blue link towards the bottom that says edit owner account. Click on this link and you will find your employee PIN. 

Please let me know if you still need help! 

I don't see any link to edit the information on my Square Dashbord - > Employees just an Employee List tab that is empty, and a Permissions tab that lists an Owner but does not have a link for editing them. I am still stuck unable to see the PIN tof rmy mobile app to turn it off in the app. I am the only employee/Owner and have not set anyone else up in the system. I'm not even sure how the PIN got there in the first place.

@MSFM - You're in the right place. At the bottom of the Employees List tab, it will say "Edit Owner Account" in blue. (see screenshot) You'll see your generated passcode once you click into it.

If you're locked out of the Point of Sale app, enter the generated passcode into app. You can then go into Settings > Employee Management > toggle off Enable Employee Passcode Access.

THANK YOU.

I know my employee (owner) passcode, but our POS won't accept it. So we're just locked out. Also, turning off employee management doesn't work. It's still demanding a passcode then rejecting my owner passcode when entered. Nothing is working the way it's supposed to!!!

Hi @wdsullivan

There might be something going on with your Employee Management settings in your Square Dashboard. 

We might need to walk through this with you, so reach out to our CS Team directly and they can take a look. 

This reply created from merging an existing thread: "how do I deactivate the PIN feature for my Square app on my phone" The author has been notified via email.

My Square app on my phone is requesting a PIN for activation. It has locked my POS app for my use. How do I deactivate this function?

I'm sorry but there is no employee management on my app

@Sinkingforkgard I'm sorry, but I'm having a hard time understanding what's going on. Are you wanting to add employee management onto your Point of Sale or do you have a passcode you are trying to remove? A specific example of what you're trying to accomplish will be really helpful. Thank you!