Mayor

Cannot Go To A Product Page!!!

I am encountering a big problem in Weebly's editor. Whenever I come to edit a product, and I click on 'Go to product page', the page seems to load at first but quickly redirects me back to the home page. I have tried clearing my browser's cache, images, browser history, re-logged again and still got the same issue. Tried on Chrome and Explorer with no luck. Please fix this critical issue ASAP as I need to edit my product's long descriptions. Thx.

8 REPLIES
Community Manager

Re: Cannot Go To A Product Page!!!

Sorry about that, @CritterCrunch. I've opened a ticket with our engineers to fix that. If you navigate to the product through the editor you should be able to edit it, though.

- Adam
Senior Community Specialist
Mayor

Re: Cannot Go To A Product Page!!!

Yes, this started to happen like a couple of few days ago. This needs some urgent quick fixing at the closest time possible.

Explorer

Re: Cannot Go To A Product Page!!!

i have the same problem please help

 

thanks

Mayor

Re: Cannot Go To A Product Page!!!

Hello @Adam, Today on January 4, 2017, I went on to of my product pages, and I could not access it, it redirects me back to my home page like it did previously a few weeks ago. Please re-fix this issue again. This is becoming very frustrating. 

 

Community Manager

Re: Cannot Go To A Product Page!!!

Sorry for the delay, @CritterCrunch. I'll see if I can get an update on the status.

- Adam
Senior Community Specialist
Scholar

Re: Cannot Go To A Product Page!!!

I have the same problem and just to add insult to injury, I can't send my complaint - the submit button keeps dissapearing and asking me to try this and try that, nooooooooooooooooo, I want to just send this!!!

 

Hi, virtually ever time I want to go to a product page to add details I get re-directed to a different page (or the last page I was working on). This is extremely frustrating now as I have to completely close the website down and start again. Currently I have 14 items to add and it's taking me hours - what if I had 100 items to add?? This is making my service and my site look as rubbish as the performance of the builder! I have four websites through weebly; paying for lots for a poor show!

Community Manager

Re: Cannot Go To A Product Page!!!

I don't have an update yet on this from our engineering team, but I'll see what I can do to get one. Do you think you could get a screenshot of the button having disappeared, @myworldimage? That shouldn't be happening when you click submit.

- Adam
Senior Community Specialist
Scholar

Re: Cannot Go To A Product Page!!!

Thanks Adam but I've sorted everything I need to do now..

Thanks for coming back to me,

Regards,

Phil