I did that but it still doesn't tell me which show the tickets were purchased for. It just has the number going down on the inventory. : (

Thanks for letting me know—I apologize for the confusion on this. To get the proper date/time to show up in the downloadable CSV, you will need to include it in the Event Name field. For example, the event name could be saved as: "INSERT_EVENT_NAME (DATE; TIME)".

After that, you'll be able to refer to the Order Description column for the date in the downloaded report. I realize this will look a bit redundant on your Online Store page, but hope this helps surface the information you need. I'll share your experience with our Online Store Team and point out an area where we could make this more streamlined.

Please don't hesitate to let us know if any other questions or concerns remain. 🙂

How can I put in cash purchases so that it is included on the sales reports. It is listed as an option. Just not sure how to enter it in.

Thanks,

Mandy Moyer

Sure thing! Are this in-person payments? If so, this article explains how to record cash payments using the Point of Sale app: Accept Cash, Checks, and Other Tender.