Scholar

Copy Product Function Not Working Correctly

When I use the "copy product" button the editor does nothing but show a box that says "copying product", but if I hit cancel the copied product will sometimes show up at the top of my products page. Has anyone else experienced any issues with "copy product" or is it just me?

5 REPLIES
Community Manager Community Manager

Re: Copy Product Function Not Working Correctly

Are you seeing that with specific products, @111sportbike? If so, does the product have a lot of product options?

- Adam
Community Manager
Highlighted
Scholar

Re: Copy Product Function Not Working Correctly

I have had the same issue with a couple different products, both with 5 or 6 color options. It did not do the same thing on a product with zero options. Thank you for responding.

Community Manager Community Manager

Re: Copy Product Function Not Working Correctly

Ok, thanks for the details. I tried replicated this with a test product of my own but couldn't. Can you try logging out, clearing your browser cache, then logging back in? I want to make sure it's not a cause of older back-end scripting being cached.

- Adam
Community Manager
Explorer

Re: Copy Product Function Not Working Correctly

I'm having the same issue with a product that only has two options and two images. Copy procedure in endless loop and you need to cancel to leave the dialogue. Tried re-starting and clearing cache. 

Employee Moderator Employee Moderator

Re: Copy Product Function Not Working Correctly

Is there a specific product you're seeing this on? We'll see what we can do to reproduce it here.