Scholar

Footer edit is no longer displayed

"Footer edit" is no longer displayed in "editor", and editing is not possible. It appears in the owner account, but it seems not to appear in the invited account.
I want to know how to fix it.

8 REPLIES
Employee Moderator

Re: Footer edit is no longer displayed

Sorry for the troubles, @prom_ne I think this may be related to a possible bug. Can you please submit a ticket to support so that an agent can confirm? Thanks so much. https://hc.weebly.com/hc/en-us/requests/new

Scholar

Re: Footer edit is no longer displayed

Thank you,  I will try that.

fvc
Explorer

Re: Footer edit is no longer displayed

This is also happening to me.

 

I can no longer see my footer in the editor. It still appears on the published site. Even when I switch themes, it is still not visible.

Community Manager

Re: Footer edit is no longer displayed

Sorry about that, @fvc. Can you contact our Customer Success team about your footer? I believe there is a ticket open with our engineers about this affecting a small number of sites.

 

http://hc.weebly.com/hc/en-us/requests/new

- Adam
Community Manager
Explorer

Re: Footer edit is no longer displayed

Hey Adam, I wish you can help me here. I am updating my client's website but it seems like there's 2 footer. I am hoping to find out how to erase the one at the bottom as I am not able to click or edit anything at all. Please help! TIA https://bluehost.weeblycloud.com/editor/main.php#/ Natalie
Community Manager

Re: Footer edit is no longer displayed

Since you are using BlueHost I wouldn't be able to log in and look at your site, @nataong. Sorry! You might want to contact BlueHost support so they can take a look for you.

- Adam
Community Manager
Scholar

Re: Footer edit is no longer displayed

The bug seems to have been fixed!

Community Manager

Re: Footer edit is no longer displayed

Glad to hear that!

- Adam
Community Manager