Re: Online Store: can you change an event date?

laurenmac · ‎07-13-2017

From what I can find there is still no way to back date an invoice for a customer who has already paid cash. I just want an invoice for my record keeping. As well there is no way to edit an item which was entered at the correct price but wrong name and the customer has already paid. It seems people have been asking for these features for over a year.

puka · ‎07-15-2017

Hey @laurenmac,

Just checked into this for you. Unfortunately, that feature to back date is still not available at this time especially if the Invoice is closed. However, a possible solution is adding the date of the transaction into the Notes of the Invoice before you close it out.

We do appreciate the feedback on this and it is a feature request that we are actively tracking with our Product team. In the meantime, I hope this at least helps get you in the right direction. Feel free to let us know if you have any further questions.

Puka - She/They
Seller Community UX Designer