Solved: Re: Reorder custom made gift cards

ClayCreations · ‎12-15-2018

Hi everyone,

Is there a way to reorder a previously designed gift card? We made a custom one for our shop and just want to order more. Seems the only way to do this is to create it again.... when we go to the gift card tab it does show up as an active desgin but you can not select it... I really do not want ot have to recreate it and fill out all that information each time

VanKalkerFarms · ‎12-15-2018

I would recommend calling eCard systems directly as they are the ones that print the cards and see what they say.

1 866 776 7409

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

View Best Answer >

VanKalkerFarms · ‎12-15-2018

I would recommend calling eCard systems directly as they are the ones that print the cards and see what they say.

1 866 776 7409

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

ClayCreations · ‎12-16-2018

Thank you, I will give them a call

Mgoetzeler · ‎11-05-2021

I know this is an old post, but I’m having the same issues on reordering custom gift cards. This is a failure on square for not having an easy to locate tab called

Reorder Custom Gift Cards. I’m spending way too much time trying to find this answer.

_Violet · ‎11-07-2021

Hi @Mgoetzeler - Thanks for reaching out to us here on the Square Seller Community👋Sorry to hear you've been having some trouble with ordering custom gift cards.

If you have the design saved as a file on your computer, you can upload it while placing your order in the portal. You'll be able to see this option once you begin the order process (I've added an image below to show what still will look like).

If you contact eCard Systems directly, they may be able to repeat a previous order for you. You can contact eCard Systems by phone at 1-866-776-7409 or email at artwork@ecardsystems.com.

I hope this information is helpful but please do let us know if you have any additional questions. Always happy to help! 😊

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.

americairsoft · ‎11-22-2022

Had same issue called eCard 1-866-776-7409 they were extremely helpfull and quick got cards reordered in less than 5 minutes.

mooretoys · ‎11-28-2022

I found the proof order in my email and replied to that message a year or so later to reorder. Here is the email chain:

Re: Reorder Square Custom Gift Card Order

DM

Diane Moore

To:

Tom York <tyork@ecardsystems.com>

Sun 11/27/2022 7:37 PM

Yes, 250 is great!

Diane Moore

From: Tom York <tyork@ecardsystems.com>
Sent: Sunday, November 27, 2022 1:35:38 PM
To: Diane Moore <diane@mooretoys.com>
Subject: Re: Reorder Square Custom Gift Card Order

I can help with a reorder. Last order was 250 cards. OIs that how many you would like this time. ?

Custom Cards

75 QTY @ $1.84 ea. - $138.00

125 QTY. @ $1.58 ea. - $197.50

250 QTY @ $1.31 ea. - $327.50

500 QTY @ $1.15 ea. - $575.00

750 QTY @ $1.08 ea. - $810.00

1000 QTY @ $1.01 ea. - $1010.00

Tom York | eCard Systems, LLC.

DIRECT 615-800-6224

A: 7109 Bakers Bridge Ave. Brentwood, TN 37027

T: (866) 776-7409 Ext. 125 | E: tyork@ecardsystems.com

mooretoys · ‎11-28-2022

oops, here is the rest of the email chain:

Diane Moore

To:

tyork@ecardsystems.com

Fri 11/25/2022 2:06 PM

Can I reorder gift cards through you?

Diane Moore, Owner

MOORE Toys & Gadgets

107 E. Front Street

Wheaton, IL 60187

630.699.7299 (cell)

Facebook

From: Diane Moore
Sent: Thursday, October 31, 2019 4:53 PM
To: tyork@ecardsystems.com <tyork@ecardsystems.com>
Subject: RE: Square Custom Gift Card Order

Great! All set, thanks!

From: Tom York <tyork@ecardsystems.com>
Sent: Thursday, October 31, 2019 2:17 PM
To: Diane Moore <diane@mooretoys.com>
Subject: Square Custom Gift Card Order

Hi

We sent a link to view your proof just now. It was emailed from service@ecardsystems.com. Be sure to check your spam folder if you don't see it right away.

• Please check proof for accuracy & quality

* Link for loading cards

https://squareup.com/help/us/en/article/5432-use-your-square-gift-cards#sell-your-gift-cards-with-sq...PLEASE NOTE: once you click the APPROVED button, you will see your order details in a Shopping Cart view. You may then add other products such as card holders or displays to your order if desired. Custom cards do take 10-12 business days to produce from the day after approval. This does not include shipping. Signature required for delivery.

Please let us know if you have any trouble viewing the proof and then continuing with approval, checkout and payment. Or if you have questions about any detail.

Thank you!

_____________________________________________________________________________

Tom York | eCard Systems
7109 Bakers Bridge Avenue, Brentwood, TN 37027
T: (866) 776-7409 Ext. 125 | 😧 (615) 800-6224 | E:tyork@ecardsystems.com