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Is the contactless reader is compatible with the Samsung Galaxy J5?

Does anyone know if the contactless reader is compatible with the Samsung galaxy j5 ?

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Hi @Paulhev,

 

Thanks for reaching out and welcome to the community!

 

At the moment the J5 is unfortuantely not listed as compatible on our device compatibility list. We recommend referring to this list if you plan on purchasing a new device and need to know if it's been tested as compatible with Square.

 

Let me know if you have any questions!

Seamus
Square, Australia
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Admin

Best Answer

Hi @Paulhev,

 

Thanks for reaching out and welcome to the community!

 

At the moment the J5 is unfortuantely not listed as compatible on our device compatibility list. We recommend referring to this list if you plan on purchasing a new device and need to know if it's been tested as compatible with Square.

 

Let me know if you have any questions!

Seamus
Square, Australia
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My Samsung J5 worked just fine with the app and reader. After a software update, it no longer works. How can I rectify this? Help please!!

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@VickyCollo These troubleshootings steps for the Contactless and Chip card reader should help but keep in mind the Samsung Galaxy J5 hasn't been tested by our hardware team yet so we can't guarantee compatibilty. 

๏œ๏ธ Helen
Seller Community Manager

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