Tourist

My Site Editor won't Load

 
26 REPLIES
Employee Moderator

Re: My Site Editor won't Load

Hello @MegaPiggyYT !

 

There may be a number of reasons why your site editor isn't loading.  Sometimes it has to do with an extension installed in your browser or a virus definition update from adblocker or similar software.  I recommend you try a private/incognito browsing window to see if that helps.  Also, please be sure you're using the most recent version of your browser.

 

You might need to clear your browser cache and cookies and disable extensions, particularly pop-up blockers, in your browser for it to work properly in a standard window.  

 

If you're not sure how to clear your cache, take a look here:

 

http://www.refreshyourcache.com/

 

Your firewall or network connection may also be a source of loading issues.  Are you attempting to access Weebly while on a different network than what you usually use?  Some office or school networks have strict firewalls that may block access.

 

If you try the above suggestions and still encounter issues, please reach out to us by submitting a ticket and including as much detail as possible in your request.  Or, you may reach out directly to me by sending me a Private Message here in our Community.  Please include the email address you use to log in to Weebly and the URL for your site.

 

Thanks and have a great weekend!

 

Pete D.

Weebly Tier 2 Technical Support

Pete D.
Weebly Tier 2 Technical Support

Re: My Site Editor won't Load

The same happens to me. I've done everything you recommended. Please help. 

Explorer

Re: My Site Editor won't Load

I have also done all this, tried different computers and different browsers. The editor won't load and I am in the middle of announcing the most important event of our year. Please help. 

Explorer

Re: My Site Editor won't Load

Yep. I've done all these suggestions too! So frustrating! For ten days now, when I try to edit my site, I just get a blank white page! I'm pulling my hair out!

Community Manager

Re: My Site Editor won't Load

It seems like that only happens for you as a site editor, @eleattadiver, and not when I log in as the site owner. Can you contact the site owner and have them remove, then re-add you as an editor?

- Adam
Senior Community Specialist
Explorer

Re: My Site Editor won't Load

Well, I don't know who sprinkled the pixie dust.....But somehow, mysteriously, I am now FINALLY able to access my site's editor. If it was you, thanks!  Smiley Wink

                                                               

Community Manager

Re: My Site Editor won't Load

I didn't change anything, although it's possible logging in as the site owner caused something to update which fixed it. Glad it's working for you!

- Adam
Senior Community Specialist

Re: My Site Editor won't Load

I cannot load my site editor either, need to keep my page updated....help please www.elainehunter.com

Re: My Site Editor won't Load

I cannot open your support pages either to submit a ticket.