Hello, I have two problems with new cookie banner.
1) There is no possibility to change the text of cookie bar, which is a problem if you have a site in the different language!!!
2) If user won`t click "I accept" on new cookie banner I have no data for Google Analytics. :-( So we cannot have data about visits when we do not have acceptance of the user. I do not think that this is necessary for GDPR (I believe there is an exception in EU - if you don`t collect personal data which may lead you to identify the person).
Thank you for any reply.
Hi guys. If you have not already submitted a ticket to support with your GDPR questions please do so here. https://hc.weebly.com/hc/en-us/requests/new Those tickets will be escalated to our policy team. Thanks!
Please keep commenting in this thread if you have the same problem
THIS IS AN ISSUE WHICH AFFECTS EVERY SINGLE WEBSITE OWNER WHO LIVES IN THE EU OR HAS EU VISITORS
What we should be looking at is a specific GDPR info portal (Like the Site Editor section) where all such issues get raised in one place and everybody can see what are the issues that people are finding
That's because the current state of affairs appears to be that EU website owners raising issues here appear to know more about what should be happening then the support team
If we can all find these threads easily we will start building a body of information about what is required and what does and does not work as it should much faster
If Weebly wants to do this all the really slow way - AND REMAIN NON-GDPR COMPLIANT ALL THE TIME IT WORKS LIKE THIS - then it should continue to try and bury problems out of sight.
However it should be very clear that this will not mean that people will not talk about the problems with Weebly off the site.
I do agree with you, @makingamark that the information should be more transparent and readily available. I'm not saying you shouldn't be talking about this on the forum. That's what the forum is for! But at this time I'm not able to provide the answers you are looking for as only policy can respond to GDPR specific questions. I know it's frustrating, but please know that we DO want everyone to keep the discussion flowing.
Same problem here with analytics since the new cookie bar was on the website we lose almost 70% of data in Analytics. Also the weebly analytics showing a big lose of visitors. I don't think that this is the reason why the GDPR is the new law. How can we eplain that to our clients. They see only a lose of visitors and they complain about that.