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Site visitors not able to post comments

Hi,

I've gotten several emails in the last few hours from site visitors saying they are not able to post any comments on any blog post. I just attempted to reply to a comment I had recieved earlier in the day, and I was also unable to post any comments. I tried several times on several different devices, and every time I get a "Internal error - comment not submitted. Please try again" prompt. I'm not sure what the issue would be, as my blog has been published for nearly four years and this has never happened before now. This began happening at around 4 p.m. (CST) today. Thanks for any assistance anyone can provide.

 

http://www.scoobysnax1.weebly.com/blog.html

9 REPLIES
Employee Moderator

Re: Site visitors not able to post comments

Sorry for the troubles @WildwindVampire. There's a current issue that popped up regarding this. I've submitted a support ticket for you. Smiley Happy

Re: Site visitors not able to post comments

Thanks, @Bernadette

Re: Site visitors not able to post comments

This is happening to me too and it's critical for readers to post comments to participate in events. I've been getting a lot of emails today about this. Will it be fixed soon? My website is silverdaggertours.com

Explorer

Re: Site visitors not able to post comments

I'm having the exact same issue and my students need to be able to post to do their homework, is there a timeline for a fix?

Employee Moderator

Re: Site visitors not able to post comments

Hi @SilverDaggerSxx and @MrSteltman

 

No, we don't have a time frame! Smiley Sad Smiley Sad I'm really sorry you are experiencing this issue. I've sent both of you a support ticket as well. 

Tourist

Re: Site visitors not able to post comments

Hi there, this is becoming a serious problem for those of us who use the blogs. I would like to know exact timeline of problem resolution. It's been several days now. A few years ago I Weebly had an issue with password protecting pages not allowing access and it took forever to resolve with little communcation from Weebly- I hope this is resolved ASAP this time.

Employee Moderator

Re: Site visitors not able to post comments

Hi @ML1330 Very sorry about the blog comment error. Which site is this for? I just checked everyone's page on this thread and the comments are working again. @WildwindVampire @MrSteltman @SilverDaggerSxx

Re: Site visitors not able to post comments

Thanks so much, @Bernadette! I really appreciate you looking into that for us and fixing the issue quickly. Smiley Happy

Employee Moderator

Re: Site visitors not able to post comments

You're welcome! Smiley Very Happy