Explorer

Text getting deleted when images added to element?

I just spent quite a while working on a text element, containing several paragraphs, with the last saved version quite a while ago. As soon as I added an image element to the text element, half the text was deleted. I have tried undoing, and also exiting and reopening the editor (I'm using the web interface). I have just lost about 45 minutes of work. Anyone seen this before?

2 REPLIES
Community Manager

Re: Text getting deleted when images added to element?

Sorry for the trouble! After adding your text, did you click outside the element in the editor anywhere @Sketches? I'm wondering if for some reason it hadn't saved the latter half of the text you added (this happens when "unfocusing" on an element, which usually is just clicking somewhere else on the page or the editor), so when you added the image element to it and it refreshed it only kept what it had saved.

- Adam
Senior Community Specialist
Scholar

Re: Text getting deleted when images added to element?

I have had a myriad of issues regarding just that very issue. Most of the time mine usually manifests when I copy a page and go to change the content boxes, sometims they do not save my changes either. Best case is to do your longer typing sessions in a word doc or text editor of your preference and copy over. But be wary in this as well, sometimes the formatting from Word will copy over unwanted styles. Save often!