My Star TSP-100 (143iiu) isn't showing up on my de...

storervr · ‎01-26-2018

It is plugged in and powered up but doesn't register as a connected printer. From what I can tell it is a supported device. What am I missing?

RHatch · ‎01-26-2018

You might want to call support to make sure but I don't see that printer on the list.

Helen · ‎01-27-2018

@RHatch @storervr The Star TSP-100 143III is compatible with the new Register. I'm sorry for the confusion about the name, TSP143III is the model number of the TSP 100 — but it looks like only "TSP143III" is included on our Support Center. I'll let the Content team know!

@storervr These printer troubleshooting steps help resolve most connection issues, but if you're still having trouble please call our Support team so we can investigate.

️ Helen
Seller Community Manager

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My Star TSP-100 (143iiu) isn't showing up on my devices with the new square register. Help