Thanks for sharing your interest around this @woodboxstudios

Can you provide some detail on how this would help your business and how you would use it?

Please, please, please add this feature!! The issue is mainly small/medium sized businesses with staff. They make mistakes, get flustered at checkout and take the easy route instead of finding the category and item and use the keypad. I'd love to be able to disable the keypad because I spend hours trying to figure out which category transactions should have been made under. This means i have to keep separate reports. Squares reporting is really awesome and this would make it that much more accurate. 

Hey @SuiteLife - Thank you for your insight on this feature request! We will make sure to surface your post to our Reporting team to consider for future improvements.

Yes yes and yes-we need this! Today We sold something new and forgot to add a category. We now need to change it for our end of month reports. Also today I clicked the wrong soap scent in a sale and want to go back and change the actual item name after the sale. 

Hey @dmhowell2 and @dammule, I'm sorry for the frustration that this is causing. I went to check for any other updates or workarounds for this request, but there isn't anything that I can access and share out.

For now, my best suggestion is—if you catch an error and your customer is still present—you can refund the payment and process it again with the correct category or item. I realize this isn't ideal, but I hope this helps with ensuring that everything is properly recorded in your reports. Rest assured that I've shared your experiences with our Point of Sale team.

This is pretty serious for my business.  We have all left feedback for this 'feature request' but it is more of a lack of planning or lacking functionality on the development side of things.  For accounting, business reporting, TAXES and more, this is not a "want".  This is a necessity.  If you ask how this will be beneficial again I will know that you are still not paying attention.  Thanks for reading. 

Thanks for sharing your thoughts on this @Gallerygirl68

I don't have anything new around this in regards to availability, but I'll definitely push to have this re-prioritized in the future. Hopefully we can get something rolled out to help with this soon. 

What workaround were you're using currently with your business?

Welcome to Square @Trailside! 

Currently there isn't a way to assign a category to a completed sale. When a payment has been completed it can't be adjusted. This is a popular request and I do understand how it would help.

I also merged your post to this thread so you'll automatically be notified of any news on this request! 

I would also love the ability to do this.  Thank you.

Hi @SpiritMedium,

Thanks for reaching out on this request. Your input is appreciated!

You are totally right this has been ask for several years for sellers, and we understand that it might be difficult waiting for something to be built out. 

We field thousands of feature requests each week here on the Seller Community, and bringing these features to fruition often takes an ample amount of time and effort from our engineers. We want to ensure that our releases are not just surface level products, but the best all-around resources to help you grow your business. With this in mind we have improved our feature request process. If you could head over to the ideate board. Here our Product Team will evaluate before adding anything to our road map.