Explorer

can't reach or acess my dashboard

HELP! I Can't access my own site dash board!!!

 

I have an old Site;  "AndrewsPainting.weebly".. haven't edited it in years. All of a sudden, I can't get into it to edit. I can still pull it up and read it and use it to send clients to. It hasn't been the site is deleted...... but I can't login to update and add content. .… please help!!!

3 REPLIES
Community Manager

Re: can't reach or acess my dashboard

It looks like the account with the site in it is under a different email address, @ARG3113. Try using the email address you have @solution4u.com.

- Adam
Community Manager
Explorer

Re: can't reach or acess my dashboard

I nolonger have that email address....are there any other solutions?

Employee Moderator

Re: can't reach or acess my dashboard

If you no longer have access to the email address on file you would need to submit a ticket to support. An agent will then escalate your request to our account recovery team. https://hc.weebly.com/hc/en-us