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How do I get customer name to appear on sales summary report if they are picking up order?

I am hosting a fundraiser and using a square online store to sell apparel for it. We do a pre-sale in advance and prep orders for customers. I am trying to pull a sales summary report to prep orders with customer names. The customers that have selected PICK UP as their method of fulfillment are not showing up with Customer Names on the report. We have a lot of customers picking up and have not found a report that shows the customer name with the order they placed in any kind of report. PLEASE HELP!

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Hey @angiewhit14. Thanks for bringing this up here in the Community!

 

I just checked in with our Weebly team and your customers names should absolutely show for pick up orders on your export. Sounds like a strange thing that they're not showing up. 🤔

 

You might want to contact the Weebly support team so they can do some extra troubleshooting with you and get to the bottom of this problem!

Bea_
Beta Community Manager, Square
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