I received a loan for [Personal Information Redacted] MY LOAN WAS PAID BACK IN FULL 04/26/18 all these posts about offers not being extended are kinda scaring me thinking of switching to pay pal as I'm doing over a [Personal Information Redacted] in 3 months 

I can't speak to your exact situation, but nothing has changed for us. We paid back our 4th loan last August and have not had an offer for additional Capital. We have an impeccable record with Square, but they have cut off all loan offers for our company without an explanation as to why.

I actually don't resent them for not wanting to provide information on the loan qualification requirements. Financial loans are always tricky when it comes to regulations. Like others, I just wish they would have said that things were changing to a stricter qualification process so their merchants could plan accordingly.

There is not specific percentage 

@Regina_B

@LaDora

I wanted to give an update about our status with Square Capital. As of now, we have been paid off with our last loan since August 16 without a new offer. Everything posted before is still accurate. We have good revenue, low returns, happy customers and no chargebacks in our entire history with Square. I'm glad to see there are some loans going out to members here, but there still seems to be an issue with their Capital program. I see nothing in our history that would prevent another offer, and we have never been given a reason why offers have been cut off on our account.

I'll continue to update whether an offer is made in the future so others looking for one have a point of reference.

...

(I've removed my previous comment because it appears to have caused more aggrivation than enlightenment. I still stand by the opinion it contained however.)

Where can I post a big thumbs down to your ridiculous comment!?!?

Did you ever get an Offer

Haha nope! I am now over a year since my last over and making way more! I am setting up Paypal this weekend and closing square 

Offer*

Same here! I am now at a year! I’m switching to Paypal this week after being with Square for years. Enough is enough 

I'm sorry for your troubles, but they are never going to give you an explanation. For one, I doubt many people at Square even know exactly how the algorithm works. And if they did, it's undoubtedly proprietary information.

I don't think it's helpful to think they are "neglecting" you. You're setting yourself up to be offended and frustrated with that mindset. They've simply said all they're going to say. The message: Don't count on additional offers.

If I were to attempt to read Square's mind, I suspect it makes more sense for them to fund numerous smaller, faster growing companies than to loan to larger or more established ones. One reason is to diversify risk. But they also want to increase the transactions they can collect fees on (their real cash cow), and providing funding to a smaller company is more likely to have a big impact on that business' growth, hence a larger percentage return on their investment in the long run. Just a guess.

Did they ever reply to you?

same here

we paid off our 4th loan 

stupidly early, but good thing i paid off 

business was booming and i had extra income coming from business so i paid off 

and its been 8th month now with no new offer ..

send lot of email and calling

i still get same answer 

very furstrating and tiring from wait

so i might switch to paypal or other system and see how it goes 

we do about [Personal Information Redacted] sales on one store 

and [Personal Information Redacted] on my husband store 

so will see 

[Personal Information Redacted] 

@LaDora 

@Regina_B

@katieand

@EJ_

Continuing to provide an update to this thread for reference to help other members.

It has been almost a year since we paid off our 4th loan, and we still do not have an offer. Nothing has changed that I previously stated in this thread. We have an impeccable record with Square. We have never had a chargeback in 4 years with Square, and all our other metrics are great - such as returning customers, positive feedback, volume and refund rate.

Hey, hope im wrong, but i would stop waiting if i were you; While i was anticipating, it just built up a Hate for Square Capital Program, then i realized its not them it's me; Although they NEED TO DO BETTER AT COMMUNICATING TRANSPARENCY, ultimately the 5 capital loans i received were a luxury, that was GREAT, i would not be where I am WITHOUT SQUARE CAPITAL, utterly disappointed that ive been paid for a long time and no offers but it is what it is. Square's processing is still great in my opinion, and hopefully an offer will come for us both! Good luck

No, we are not waiting for Square Capital to be offered. We did need it right after the hurricane, but Square would not help us back then, and we did not wait around for it to be offered. Our business has recovered after the storm and is doing well.

We are only continuing to update this thread as a point of reference for other business owners that are actively looking for an offer. Square will not provide any information about the Capital program, so members of this community should keep others updated as to their receipt of offers, or lack thereof.

Definitely, Glad you made it through the Hurricane. No loyalty in this game, you love them but they dont love you back...Before i was awaiting an offer, because its been like clockwork, i even encouraged my customers to pay using Square even when some wanted to use Paypal, I definitely would not have urgently try to get these loans back quickly if they were gonna tell me go F myslef lol; Which by being generic and not giving straight answers is exactly what they are doing... Good luck