x
Your opinion in 1 minute.
Help us improve by answering 4 quick questions.
Take Survey Now
3.12.162.179
3.12.162.179
Start Thread
Can't find what you're searching for? Start Thread
GJ
‎05-09-2017 12:01 PM

Is the Samsung Galaxy S8 compatible with Square chip reader?

why isn't the Samsung Galaxy S8 compatible with Square chip reader?

Reply
0 Likes
13,578 Views
Message 1 of 28
Report
1 Best Answer
Helen
Admin
‎10-28-2017 01:03 PM

In response to Russell
Best Answer

Update: The Samsung Galaxy S8 and Samsung Galaxy S8+ are compatible with the Square chip card reader!

 

For more details about devices that are compatible with square visit squareup.com/compatibility. 

️ Helen
Seller Community Manager

Did you find help in the Seller Community? Mark a Best Answer to help others.

View Best Answer >

Reply
0 Likes
14,547 Views
Message 5 of 28
Report
27 REPLIES 27
Helen
Admin
‎01-17-2018 03:12 PM

In response to Alikuiken

 

@Alikuiken I'm sorry to hear about this, it sounds really frustrating! The Samsung S8 Plus is compatible with both the chip card reader and the contactless and chip card reader. I'm not sure from your post which chip card reader you're using but the links below will take you to troubleshooting steps for each one:

If you're still not able to take payments on your device after running through those steps please call our Support team so we can take a closer look. 

️ Helen
Seller Community Manager

Did you find help in the Seller Community? Mark a Best Answer to help others.
Reply
0 Likes
1,577 Views
Message 22 of 28
Report
Monique1
‎03-28-2019 01:10 PM

In response to Redskinscott

You said 'Microphone'..??

I just where is that on S8+..?  Im Using the Magstripe..

Reply
0 Likes
1,325 Views
Message 23 of 28
Report
puka
Alumni
‎03-29-2019 08:16 AM

In response to Monique1

The Magstripe troubleshooting steps can be found at Square Magstripe Reader Troubleshooting. The step about the microphone refers to your device's permission settings. You'll need to look up how to access those settings for your specific device.

Puka - She/They
Seller Community UX Designer
Reply
0 Likes
1,313 Views
Message 24 of 28
Report
hiddencreekfarm
‎12-08-2019 06:45 AM

is the Samsung Galaxy A50 compatible with square chip reader ?

Reply
0 Likes
1,235 Views
Message 25 of 28
Report
ashc
Square Community Moderator
‎12-10-2019 05:09 AM

In response to hiddencreekfarm

Hi @hiddencreekfarm,

 

I moved your post to an existing thread in the Community around compatible devices.

 

Check out @Helen 's best answer above with the Compatibility link. 

Ashley C
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Reply
0 Likes
1,193 Views
Message 26 of 28
Report
Shelhud-73
‎12-28-2019 09:01 AM

I am interested in purchasing a printer.  I am a small business owner with a mobile business.  Currently we are using readers and 1 touchless reader.  Is there a mobile printer that does not need the use of the square stand in order to be compatible.  

Reply
0 Likes
1,232 Views
Message 27 of 28
Report
JustinC
Alumni
‎12-29-2019 03:43 PM

In response to Shelhud-73

@Shelhud-73

 

For sure! There's variety of printers compatible your stand alone device. 

 

Check out the link in @Helen's post at the top of this thread for Square's printer compatibility list. 

Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Reply
0 Likes
1,174 Views
Message 28 of 28
Report
Anonymous
© 2022 Square, Inc.