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Customer wants to change feedback

A customer entered negative feedback about a transaction and she wants to correct it. How does she go about doing that?

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Super Seller

 there is not a way to correct feedback left.  In all reality, it doesn't matter as the feedback is private and only you and the affected party can see it.

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I would like to know why a customer can not edit a review on the online store, and why I, as the owner can't even edit my own response to the customer? I hate making any type of typo when I respond to a customer, but sometimes my fingers are faster than my brain, but once I hit reply, there doesn't seem to be any way for me to go in and edit my response. 

I've also had customers who want to add on to their original review, but once it's posted, they can not edit it either......(this one doesn't bother me as much as not being able to edit my OWN response...) Is this something that can please be added? thanks

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