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The Square jack tip broke off in my Ipad headphone port. How can I get it out?

The tip of the jack on my Square reader broke off inside the headphone port in my Ipad. How can I get this out without damaging my Ipad? I need this working straight away and even if I buy a new Square, it is useless with the port blocked by the old jack tip. It is not the whole jack - just the end so it is not near the opening at all.

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Admin

I'm very sorry to hear about this @Thymetraveller

 

I recommend getting in touch with the device manufacturer (Apple) directly or going to an Apple store/authorized Apple technician if you can. They'll be able to advise on the next steps to remove this without damaging your iPad. 

 

Keep in mind you can order a new magstripe reader from your online Square Dashboard. Or you could consider getting a contactless and chip card reader which connects to your device using bluetooth low energy (BLE).

 

Again I'm very sorry for the trouble this caused! 

️ Helen
Seller Community Manager

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