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Credit card receipt

Hi I am not sure what happened ?

 

A customer bought something from my store, paid by credit card the receipt came out, he signed and left with the merchandise. 

 

How come i didnt received an email from square ? 

 

How come it's not showing that transaction in the square activity ?

 

The customer signed and left with the merchandise, but how will I know I got the money  ?

 

i will appreciate your help

 

tnx

 

shaun

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