Seller Community
How can I get the card reader to connect to Verizon. Why are most of my sales missing from the reports.
Sorry to hear about the trouble, @ellenid. Can you let me know which Reader you're using?
I won't be able to look into your specific payments here, as the Community is public, but if you contact our Support team they should be able to lend a hand!
Were you in Offline Mode? Have you reconnected that device to process those sales? https://squareup.com/help/us/en/article/5095-process-payments-with-offline-mode
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