No change.  Reinstalled the app, restarted, and all system files are up to date.  When I connect the scanner I get the message in the attached screen shot and the app crashes.

@MarathonPets - Thanks for the reply. I'll sync up with our Engineering Team and see if they have any other suggestions for resolving this issue. Stay tuned. 

@MarathonPets - I did hear back from our Engineering Team. They were unable to reproduce this issue using a Honeywell Voyager 1250G barcode scanner and the following devices:

1) LG Gpad 10.1 (OS 5.0.2)
2) LG Gpad 8.3 (OS 4.4.2)
3) LG Gpad 8.3 (OS 4.2.2)

Since we haven't made any software changes with how our app handles barcode scanners in quite some time, it most likely isn't an issue on our side with the app. Often these issues are phone/tablet, and even sometimes OS-specific (due to driver modifications on the manufacturers end). It could be that the combination of Gpad 8.0 and 5.0.2 OS that is causing the issue.

I did notice that you've used some other devices with your account before. Have you tried using this scanner on any of the other devices? 

Unfortunately the original tablet I bought runs Android 4 and my phone uses a usb c port, so I can't connect the usb otg cable to it.  I bought the g pad because they were listed as one of the starter packages for Android when I first started looking at Square.  Is there anything I can do to make this work?  Without the ability to scan inventory this whole system is worthless to me. 

@MarathonPets - Unfortunately there isn't anything else that we can do on our side, as this is an issue with the manufacturer's firmware. 😕  You can certainly report this bug to them, but I'm not sure that this is something they'll prioritize a fix for. Your best bet is probably to take a look in to other tablet options. So sorry for the inconvenience.