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Barcode scanner won’t connect to Bluetooth

I have been using the barcode scanner for about 2 years and now it won’t connect to the Bluetooth on my iPad. 

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Super Seller Alumni

Try resetting it.

 

On your iPad go to Settings/Bluetooth find your scanner and click the i and then forget device.

On you scanner hold the trigger button and the power button until you hear 3 beeps.  this unpairs it.  

Turn the scanner on and scan this barcode to factory reset it. you will hear lots of beeps and it will shut off.

 Screen Shot 2019-02-01 at 3.23.06 PM.png

Turn the scanner on and scan this barcode.

 665f0335add5dbdbe28.png

On your iPad reconnect your scanner  by going to Settings/Bluetooth and selecting the scanner once it appears.  It will then show connected and the scanner will beep.

Launch square and see if it works.

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