Cannot edit customer information

JessyMauiDiving · ‎08-01-2017

I'm stuck in the worst way possible. I just started entering "digital punch cards" in the notes section of my customers who are on file. All of the sudden, I've updated the ipad software and I cannot save any edits to customer information. I've updated the app, uninstalled and reinstalled and also turned off/on the ipad again. I can go in and make changes but they will not save. It says
"error try again later". I use this function dozens of times a day and need a solution ASAP! PLEASE HELP

Tom · ‎08-02-2017

Hi @JessyMauiDiving,

Thanks for flagging this and sorry to hear about the trouble you were encountering.😕 I went to check on this and it looks like you were able to touch base with our Support Team by the time I got to your post.

This should be resolved by now, but if you're still encountering this error message — please give these troubleshooting tips another go and let us know if that helped.

️ Tom | he/him
Seller Community Manager | Square, Inc.
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