I assure you that your "customer code" is not on the contact page. Feel free to attach a screenshot of yours as I have mine and there are only options to contact square support. I also ensure you that there is no way of getting your customer code through your dashboard at all. In regards to a hardware issue we're having to contact that specific department which you do need a customer code to even speak to a representative or the call gets disconnected and there are no other alternative options in the call prompt. Then upon calling the support number the chat representative gave me wouldn't even put a human on without a customer code either and have no other option but to enter one or they end the call.
As for your mentality of "whether this makes sense or not, for security reasoning" I assure you it does't make sense and proof to this is the 100's if not thousands of topics on here for this exact issue will showcase the lack of sense it makes. As it could've easily been avoided by providing this when you became a customer and they assigned this supposed code and/or providing it on your secure dashboard. Claiming "security reasons" is ridiculous when any one of your banks you ca login to your dashboard and obtain your checking account number that is a lot more sensitive than a Square customer code.
So thanks for taking the time to provide zero help or even accurate information for that matter.
