Hey @Briana2018 - Thanks for reaching out! I'm afraid I'm not completely clear on your question. You mentioned that replacing your computer was the onset of the issues. However, our readers are not compatible with any desktop or laptop computers. Do you mind providing a little more information on the issue you're experiencing so we can better assist?
In the meantime, you can also check out the troubleshooting tips for the Contactless + Chip Reader. 👍🏼
Puka - She/They
Seller Community UX Designer
