How do I tell from the order which Modifier was se...

hadassahsmantle · ‎11-01-2017

This is probably a dumb question, but i can't seem to figure out how to tell which modifier the customer selected. They arent' labeled on the receipt. How do i know which one they chose without having to ask them? It seems the modifiers come out jumbled on the transaction in the dashboard.

RHatch · ‎11-02-2017

Modifiers should be listed under the item. They should show exactly what they are. If a modifier is Cheese it should say Cheese under the item. If you are not using Chrome, try the Chrome browser and see if that helps.

Tom · ‎11-04-2017

Thanks for flagging this, @hadassahsmantle, and for helping out, @RHatch. This does sound strange — if you're still encountering any dashboard trouble after following RHatch's suggestion, these additional tips may help.

If, after all that, you're still encountering trouble with this — feel free to let our Support Team know and they'll be able to take a deeper dive into your account.

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center

How do I tell from the order which Modifier was selected?